P O Box 2005
Mansfield, TX 76063
Angela Hale
(214) 918-5543 cell
Email: a_hale@outlook.com
Objective
To utilize my Telecom knowledge and offer a significant contribution within a team atmosphere, while providing me
the opportunity for personal growth and advancement commensurate with my performance.
Technical Expertise
Technologies
RAN-Radio Access Networks-GSM, UMTS, LTE, CN-Core Networks-SONET, DWDM, ATM, GIG-e
Software
**Recent Metasolv M6 Fast Track Certification, Granite Xpercom 6.5 (Xng), Metro Watch, WinFIOL, VFO,
OSSNMS, Bill Trak Pro, VFO (Virtual Front Office) Verizon CSG, Salesforce, Cingular CTS, SBC Access (ASR),
BAM, Peoplesoft, Metasolv TBS Vs 3.0 through 5.0, Metasolv ASAP, SOMS, SORD, IAF Vantive, Lucent QIP,
ATOM, SWB Toolbar (GUI & Release 2.1.0), Siebel , Remedy, Clarify, Pal Manager, CBP Oracle, CAPS, BillPlex,
SIMMs, Vantive, Eastland, Clientele, Visio, HTML, Lotus Notes 4.6-R5, CODA, All Microsoft Applications
including PowerPoint, Excel and Access
Circuit Installations
ELINE, ELAN, Layer I, II, III, IV Design (IP Transport)-Ethernet (100-Gig, 10-Gig E and 1 Gig-E), EOW, EOS,
EVC, UNI, NNI, FNI, GPON/PON Networks-Frame, Fratm, T1, T3, DS1, DS3, OC3, OC3C, OC12, OC48, OC192,
SONET Rings, ISDN, ATM, (x) DSL, Voice, B8ZS, Trunks
Equipment Design
Overture 6500, Hatteras HN 6100, Infinera, Adtran, Cisco 15454-M6, Cisco 7609, ROADM, ALU 7750 and 7210,
Juniper MX960, ADVA, Foundry, CYAN Z33, Y33 DWDM-Nortel 1631LMC, Tellabs Titan 5500, Alcatel 5620,
1671, 1677, 1631, 1353GEM, 7670 ESE, 7470, Ericsson 810, Nokia BSC, Alcatel Media Gateway Shelf
Work Experience
Apex (Windstream)
LTE-MSS Network Engineer Transport/Circuit Design
Newton, IA
Sept 2013-Apr 2015
• Installation modeling and Build of Cisco, Accedian, Hatteras (Overture), Infinera, CYAN Equipment.
• Design/Create backbone network- Routing-Ethernet Systems/DWDM/CWDM.
• Layer 2 Transport and Layer 3 IP Design RAN-LTE using Metasolv Database
• Completed all Equipment Modeling for Cell Sites/Towers
• Collaborated with the Circuit Design for VLAN/IP Interfaces.
• Worked with OSP for install, test and turn-up.
TSRI (Cox Communications)
LTE-Granite Network Engineer Transport/Circuit Design
• Circuit Design for EVP/EVC/EVP-Circuits. Layer 1, 2, 3 Topologies
• Created MOP and Issue Router Configs for new equipment on the network.
• Layer 2 Transport and Layer 3 IP Design using Granite Database
• Completed all Equipment Design from Switch Router to Customer Router
• Issued VLAN’s for Accedian Equipment
Wichita, KS
Aug 2013-Sept 2013
Angela Hale
A_Hale@outlook.com
Page 2
T-Staff (Windstream)
LTE-MSS Network Engineer Transport/Circuit Design
Evansville, IN
Sep 2012-Jun 2013
• Installation modeling and Build of Cisco, Accedian, Hatteras (Overture), Infinera, CYAN Equipment.
• Design/Create backbone network systems-Routing-DPTL/DPTR/DWDM/CWDM.
• Layer 2 Transport and Layer 3 IP Design using Metasolv Database
• Completed all Equipment Modeling for Cell Sites/Towers
• Collaborated with the Circuit Design for VLAN/IP Interfaces
• Worked with OSP for install, test and turn-up.
Team responsible for integration of 4 purchased companies into Windstream’s combined M6 System.
Amirit Tech (MetroPCS)
Project Management-LTE Ethernet Overlay
Richardson, TX
Mar 2012-Sept 2012
• Negotiated Existing National and Regional contracts with vendors to include Layer 1 GigE Circuits.
• Worked with the Finance Team to sort ETL and Waivers for National One Price service.
• Initiated HUB redesign for the National Ethernet Overlay
• Collaborated with the RF Team for Hot-Cuts and Circuit moves.
Worked with stringent providers AT&T and Verizon for $ for $ exchange instead of product quantity.
Staffing Technologies (ATT Mobility)
Network Optimization Network Engineer-National Project Mgr
♦ Responsible for the optimization Re-homes/CFA changes/Migrations.
♦ Project Manager responsible for Hot Cuts Nationally from coast to coast.
♦ Corrected circuit paths within Granite for consistent data integrity.
♦ Collaborated with the Interconnect Team for Hot-Cuts and Circuit moves.
Project-Worked during Maintenance Hour test and turn-up coordinating hot cuts.
Progressive Communications (Frontier Communications)
Metasolv M6 Circuit Design Deployment
♦ Verizon/Frontier Merger-Transport Circuit Designer to coordinate Granite/Metasolv Data.
♦ Worked on a team to introduce M6 design Circuit Design Module from Excel usage.
♦ Heavy circuit design for network expansion
♦ Produced Job Aids for initial conversion.
♦ Completed Circuit Design Builds in Metasolv M6 for all newly created links
Project-Media Gateway-ReDesign for Pacific Northwest Markets.
Staffing Technologies (ATT Mobility)
Network Optimization Facility Access Engineer-Project Mgr
♦ Responsible for the optimization Re-homes.
♦ Design/Create circuit paths within Granite.
♦ Issued ASR’s for circuit moves, using VFO and LEC legacy systems.
♦ Collaborated with the Interconnect Team for Hot-Cuts and Circuit moves.
Project Managed the re-home and Hot Cut Calls for 1600 circuits
CAT America (T-Mobile)
Systems Design Engineer-Transport and Circuit Design
♦ Responsible for accurate cell site re-homes in the West Region (NV, WA, OR, AZ, HI).
♦ Heavy Granite circuit design for network expansion
♦ Install of all Links for new MSC/BSC.
♦ Completed Circuit Design Builds in Granite for all newly created links
Project-Media Gateway-ReDesign for Pacific Northwest Markets.
Frisco, TX
Jun 2008-Nov 2008
Farmers Branch, TX
Jan 2009-Mar 2010
Rochester, NY
Apr 2010-Jun 2010
Farmers Branch, TX
July 2010-Feb 2012
Angela Hale
A_Hale@outlook.com
Page 3
Avion Systems (Ericsson)
Network Engineer-Transport and Circuit Design
♦ Responsible for accurate cell site re-homes in the Southern California Region.
♦ Building cross-connects within Titan 5500/Alcatel 5620/Alcatel 1631
♦ Install of all Links for new MSC/BSC.
♦ Completed Circuit Design Builds in Granite for all newly created links
Project-BSC/RF Rehome for T-Mobile.
Kineticom (ATT Mobility)
Network Optimization Facility Access Engineer-Project Mgr
♦ Responsible for the optimization Re-homes.
♦ Design/Create circuit paths within Granite.
♦ Issued ASR’s for circuit moves, using VFO and LEC legacy systems.
♦ Collaborated with the Interconnect Team for Hot-Cuts and Circuit moves.
♦ Responsible for a re-home of over 1000 circuits
Amirit Tech (T-Mobile)
Network Optimization Provisioner-SME
♦ Responsible for the ASR issuance for Optimization Project.
♦ Completed CFA assignments in MapINFO
♦ Collaborated with the ATM Transport/Design Team for Hot Cuts and Circuit moves.
♦ Managed over 200 circuits for moves within the North East Markets.
♦ Delegation and training of Granite for company wide Granite to Cramer integration.
Amirit Tech (T-Mobile)
Network Engineer-Transport and Interconnect Design
♦ Responsible for accurate cell site re-homes in the Northern California Region.
♦ Building cross-connects within Titan 5500/Alcatel 5620/Alcatel 1631
♦ Install of TTY/LMU/SGSN Links for New MSC/BSC.
♦ Completed Circuit Design Builds in Granite for all newly created links
♦ Delegation and training of Granite for company wide Granite to Cramer integration.
Glotel (Cingular Wireless)
Granite Database Analyst-Facilities Engineer
♦ Review Current financials for cost savings analysis
♦ Database reconciliation of Granite and ASR de-provisioning
♦ Provided monthly disconnect report statuses for project completion
♦ Responsible for Inventory Management and Database reconcile
♦ Special project: Worked under team leadership to provide over $10m reduction in cost savings
GNET (Alcatel)
Granite Database Analyst-SONET Network Engineer
♦ Database reconciles using Granite/XNG alongside WebZng.
♦ ASR issuance to major CLEC within circuit provisioning.
♦ Task lead for equipment updates of Alcatel 1671 EFDA/DWDM.
♦ Extensive work on 1603 and new equipment of 1677.
♦ Special Project: Engineering new as-builts into Granite/Xng software for Cingular Wireless.
G-C-I (SBC/ATT)
Project Manager-Provisioning
♦ Managed the end-to-end process of provisioning Dedicated Internet Access lines.
♦ Responsible for detailed order management manuals and telephony training.
♦ Interfaces with co-workers weekly to provide insight on the circuit design process.
♦ Completed logical and physical changes to circuit installations.
♦ Assisted the department by provisioning lines from fractional T1’s to DS3’s.
Plano, TX
Nov 2005 to Mar 2006
Plano, TX
Mar 2006 to Apr 2006
Chicago, IL
Apr 2006 to May 2006
Concord, CA
May 2006 to Dec 2006
Parsippany, NJ
Jan 2007 to Mar 2007
Farmers Branch, TX
Apr 2007 to Jan 2008
Plano, TX
Jan 2008-Apr 2008
Angela Hale
A_Hale@outlook.com
Page 4
E-Claro (EDS)
Telecom Billing Analyst
♦ Database reconcile of circuit inventory
♦ Diligent work alongside vendors for contract reinstatement
♦ Oversee the invoices resulting from MCI-Verizon Merger
♦ Team Lead for revenue assurance project.
GNET (Alcatel)
Granite Database Analyst-SONET Network Engineer
♦ Ordering circuits for Cingular Network.
♦ Database reconciles using Granite/XNG alongside WebZng.
♦ Task lead for Detroit Rehome of OC-12’s and OC-3’s
♦ Extensive work on 1603 and new equipment of 1677.
♦ Special Project: Currently completing SONET collapse of 8 rings to 5.
Rio-Tel (Verizon Wireless)
Network Billing Analyst-Engineer Coordinator
♦ Responsible for processing over $2.1m invoices monthly.
♦ Tested and accepted sites nationally for
trunk access.
♦ Dispute resolution with local vendors/Trouble shoot Circuit Issues
♦ Managed the end to end installation of HotSpot service
Volt (T-Mobile HotSpot)
Project Coordinator-Deployment
♦ Hotspot Deployment Coordinator of the 802.11b technology wireless product.
♦ Tested and accepted sites nationally for dedicated T-1 access.
♦ Responsible for Borders Bookstore AP layout, BBU and HW Installs
♦ Worked with local LEC for troubleshooting circuit issues.
♦ Managed the end to end installation of HotSpot service
Alert Staffing (Ameritech)
Project Manager-Provisioning
♦ Managed the end-to-end process of provisioning Dedicated Internet Access lines.
♦ Responsible for detailed order management manuals and telephony training.
♦ Interfaces with co-workers weekly to provide insight on the circuit design process.
♦ Completed logical and physical changes to circuit installations.
♦ Assisted the department by provisioning lines from fractional T1’s to DS3’s.
Woltcom (Verizon Wireless)
Circuit Designer
♦ Metasolv ASAP Circuit Designer-SME
♦ Managed a team of 10 designers hired to correct designs from the new region.
♦ Redesigned over 1300 circuits.
♦ Configured Cabling/Port Mapping for new OC3 installs.
Education
Metasolv Fast Track (M6)
Telcordia Granite 6.3 Training
University of Arlington
Mountain View College
Certified-December 2011/August 1999
Certified
B.S.-UNIS
A.A S
Coppell, TX
Aug.2001-Nov 2001
Plano, TX
Nov 2001 to Feb 2002
Carrollton, TX
Nov.2002-Jan. 2003
Southlake, TX
Jun 2005-July 2005
Plano, TX
Sep 2005 to Oct 2005
Plano, TX
Oct 2005 to Nov 2005